Frequently Asked Questions (FAQ)

Q1: What types of fire safety products do you offer?

We offer a wide range of products including fire extinguishers, fire blankets, smoke detectors, heat detectors, fire alarms, emergency exit lights, fire hose reels, and more.

Q2: Are your products certified?

Yes, all our fire safety products meet local and international safety standards such as UL, CE, EN, and NFPA depending on the product category.

Q3: Do you provide installation services?

Yes, we offer professional installation for fire alarm systems, extinguishers, and other fire safety equipment. Contact us to schedule an on-site evaluation.

Q4: Which type of fire extinguisher do I need for my premises?

It depends on the nature of the fire risk. For example:

• • Class A for ordinary combustibles (wood, paper)
• • Class B for flammable liquids
• • Class C for electrical fires
• • Class K for kitchen fires

Our team can help assess your location and recommend the right type.

Q5: How often should fire extinguishers be inspected or serviced?

Fire extinguishers should be visually inspected monthly and professionally serviced once a year. We also recommend hydrostatic testing every 5–12 years depending on the type.

Q6: What’s the difference between a smoke detector and a fire alarm system?

A smoke detector senses smoke and sounds a local alarm. A fire alarm system includes multiple detectors, manual pull stations, control panels, and can alert building occupants and emergency services.

Q7: Can I install a fire alarm system in a residential property?

Absolutely. We offer systems for both residential and commercial use. Wireless options are available for homes and small businesses.

Q8: Do you offer annual maintenance contracts (AMCs)?

Yes, we provide flexible AMC packages that include periodic inspections, equipment testing, and emergency support.

Q9: What should I do if my fire alarm keeps going off for no reason?

False alarms can be caused by dust, steam, or faulty sensors. Try cleaning the device or contact our support team for troubleshooting or replacement.

Q10: How can I place an order?

Orders can be placed online through our website, by phone, or by visiting our showroom.

Q11: Do you offer bulk or corporate discounts?

Yes, we provide competitive pricing and discounts for bulk orders or long-term corporate partnerships.

Q12: What are your shipping options?

We ship nationwide with express and standard delivery options. Free shipping is available on qualifying orders.